80 points alegd 3 hours ago 83 comments
About to launch the MVP and hitting the classic chicken-and-egg problem.
Travelers won't sign up without packages to carry, senders won't post without travelers available. Every marketplace founder says "focus on one side first" but nobody gets specific about how they actually did it, especially when you can't fake supply like you can with a SaaS landing page.
For those who've built P2P platforms or two-sided marketplaces: what actually worked for your first 50-100 transactions? Did you manually match people? Subsidize one side? Constrain to one route/city?
leros 3 hours ago | parent
1) Incentivize people on one side to join without the other side. For example Uber paid early drivers money just for signing up even though they had no riders.
2) You provide one side of the marketplace to kickstart the other side. This would be like Uber hiring drivers in the beginning.
This is why starting a two sided marketplace often requires significant capital. They're very hard to start organically.
Another thing I'd suggest is to focus on a niche. Don't try to solve the global problem just yet. Maybe you know a lot of people want to transport books between London and Madrid. Just focus on that to get that market healthy, then add another product or location. This helps you focus your marketing. Also if you go global to start you might have 1000 users on both sides but no matches because everyone is too spread out.
alegd 3 hours ago | parent
option 1 is trickier when bootstrapped though. How do you incentivize signups without burning money you dont have? Curious if you've seen that work without VC funding behind it
leros 2 hours ago | parent
garrickvanburen 2 hours ago | parent
mohsen1 2 hours ago | parent
TheGRS 1 hour ago | parent
Its priming the pump, I agree there's probably no way around it. Once you get some adoption you can use that experience to go to other cities. Hit social networks often to generate interest organically.
hilariously 3 hours ago | parent
raw_anon_1111 2 hours ago | parent
alegd 2 hours ago | parent
And people already do this informally all the time. Sending stuff "with someone who's traveling" is super common, it just happens with zero oversight right now. This adds structure and accountability to something that already exists
ahhhhnoooo 2 hours ago | parent
And the consequences are higher for the driver. You can insure an airbnb or trip. Are you going to pay for someone's legal fees when they get popped for being a drug mule?
dpark 37 minutes ago | parent
Let’s say someone doesn’t want to pay FedEx $70 to ship a box next-day from San Francisco to Portland, so OP arranges for you to do it and charges $35, takes $10 off the top and pays you $25. Now you are supposed to drive to random person’s house to pick up the package, carry it across state lines, and drop it off at someone else’s house. You have to deal with potential flakes on both sides of this transaction and risk of carrying who knows what the whole time. For $25.
Would you agree to do this job? And if not, would you trust your package with someone who would?
pjc50 2 hours ago | parent
Maybe they wouldn't have worked without that professionalization? Which is of course not possible if you're going the "passing traveller" model.
ghaff 2 hours ago | parent
dpark 45 minutes ago | parent
The courier model could totally work the same way. You want someone to drive your package from San Francisco to New York? Someone will happily do that. The trick is they will want to get paid. No one’s doing this stuff basically for free as a favor or to help OP’s company show a profit.
hluska 2 hours ago | parent
scarface_74 54 minutes ago | parent
Insurance can take of property damage.
My personal threat model is:
1. Law enforcement with qualified immunity and a “monopoly on [legalized] violence” .
.
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99. Everyone else
duped 46 minutes ago | parent
chucksmash 2 hours ago | parent
They've already created a FedEx and an Amazon for high value drugs. They're called FedEx[0] and Amazon[1].
[0]: https://qz.com/1627572/drug-traffickers-favorite-way-to-move...
[1]: https://www.nytimes.com/2026/03/21/world/deadly-drugs-paper....
pjc50 2 hours ago | parent
TBH, I can't really think of a market for this that isn't contraband. The "last mile" looks really annoying as well.
Edit: I think it's a legit marketing question for OP. Name three different kinds of item someone might want to use this service for.
I'll even give you one: there's already a small cottage industry of reshipping companies from e.g. Japan, who will let you buy stuff from companies that won't themselves do international shipping. Ship to re-shipper, who then handles the international part.
You might be able to get a market started if your model starts with only items bought from legitimate retailers. Effectively a really long distance doordash.
pavel_lishin 2 hours ago | parent
I had a large, bulky, and fragile package I needed to send to Florida from New Jersey. The shipping corps were happy to do it for me for $500+, and no guarantee that it wouldn't arrive as a box of shattered glass.
I ended up finding someone in town who happened to be driving there, and was kind enough to deliver it for me. They still offer no such guarantee, but they also were kind enough not to charge me for this!
pjc50 2 hours ago | parent
Sure, but like open source, the dynamics are different when it's a favor without money changing hands. OP's market would want compensation, and then inevitably someone has to deal with the "my package arrived as a pile of shattered glass" claims.
leros 2 hours ago | parent
notahacker 1 hour ago | parent
Internationally if it's P2P rather than P2companythatdoesthecustomspaperwork it's pretty much pure smuggling-as-a-service, and yes, people who kindly help carry the stranger's Colombian souvenir on their passenger flight for a small fraction of the ticket cost will find themselves being jailed at the other end.
mmastrac 2 hours ago | parent
You should already know what your largest city-to-city routes might be at this point, so why not focus on economy of scale there? If you need to rent a cube van to make it happen, do that.
garrickvanburen 2 hours ago | parent
coalstartprob 2 hours ago | parent
bschne 2 hours ago | parent
alvis 2 hours ago | parent
victorbjorklund 2 hours ago | parent
brk 2 hours ago | parent
In your case, I'd probably start by reaching out to businesses in mid-size metro markets, ones where bike couriers don't already exist, and offer to save them on shipping small packages. Build up a list of clientele and encourage them to contact you for jobs when they need to ship small ad-hoc stuff. That should give you an idea of demand. Then start posting on craigslist and facebook looking for delivery drivers, then start match-making. From there encourage the drivers you find to sign up on your platform for future work.
albelfio 2 hours ago | parent
nonethewiser 1 hour ago | parent
alegd 24 minutes ago | parent
mfalcon 7 minutes ago | parent
eschulz 2 hours ago | parent
In this case I think you'd basically have to pay the drivers to make deliveries for yourself, and then work to show the value of this service to those whom need this service and are in a position to take over paying for it.
edparry 2 hours ago | parent
martinald 2 hours ago | parent
alegd 22 minutes ago | parent
arjie 2 hours ago | parent
Same as always, you need market-making: you do it or get someone else to do it. i.e. place resting orders that others will do. e.g. in your case, maybe there is a demand for one specific kind of item: let me say GPUs. Then you be customer number one of your thing, you buy GPUs in one place and have people move them to the other place in their checked bags or whatever. Alternatively, you make the other side of the market that is highly heterogeneous (say, Indian sweets) and you or your family fly between the two locations yourself. It might teach you about the time preference of your clientele etc.
Anyway, it would seem that ultimately all markets need market-makers to bootstrap.
jmyeet 2 hours ago | parent
That being said, there is a long-established business for this kind of thing for companies, not individuals, that goes back decades. Here are two examples:
1. 30+ years ago companies would give discounted tickets to people with the condition that they couldn't take any luggage. Why? Because the company would use their luggage allowance to send stuff. I believe it was mostly documents. Discounting an airfare by $500-1000 to send 50-80lb of documents was actually a good deal. I don't know how the logistics worked of baggage drop off and pick up but I believe it was relatively understood that the passenger wasn't responsible for the luggage. I assume the shippers had some kind of commercial relationship with the airline and handled all the customs declarations, import duties, etc;
2. There are times when businesses need to get certain parts or materials in a very time-sensitive manner. For example, I knew someone who worked in oil and gas. An oil platform had shut down production and needed a replacement drill part or something, I forget, and it was over Christmas. They could've ordered it. It would get sent and then sit in a customs warehouse until it gets cleared. That could take days or even a week or more. Not having it was costing half a million dollars a day. So what did they do? They flew someone across the Atlantic to the US to get the parts, pay exorbitant extra baggage fees (it was large) and come back with it. Why? Because passenger baggage would immediately pass through customs at the airport. This would likely save 5-10 days.
So there are some obvious questions to be asked here like:
- How do you make this safe and legal?
- Why isn't this just being Fedexed? Fedex is your cap on fees too;
- How does someone pick this up and drop it off?
- What if they get charged customs fees? How is that recouped?
- Who fills out customs forms?
- What about transiting countries? You may run into issues where something is legal in the source and destination countries but you transit somewhere where it isn't.
I don't know how you bootstrap this because you're going to be dealing with people who have way more experience than you at shiping thing sinternationally. More importantly, they'll have much more volume. That means they can send things via courier at rates you can't dream of getting. So how do you compete with that?
Even in the example mentioned above, the company used an employee to go pick it up. It was an expensive part so an employee could be trusted more than some random could.
pjc50 2 hours ago | parent
I knew a case like this where a coworker took a $50k networking switch in his hand luggage to Brazil. With the extra detail that the company it was on behalf of wanted him to lie to customs (because the import duty on electronics was something like 50%!)
franktankbank 1 hour ago | parent
gamerDude 2 hours ago | parent
That means either being the traveler and carrying things for others. Or be the demand and start shipping things this way and get some other people to carry packages for you.
ting0 2 hours ago | parent
NickNaraghi 2 hours ago | parent
sixdimensional 2 hours ago | parent
- you're on HN, so you have an opportunity to tell us the name of the thing - marketing
- perhaps consider your marketing budget to be the area you need to invest in now, and indirectly how that budget can actually generate a little revenue and exercise the engine - e.g. do you have packages you can ship through your service to announce it to others? Use your marketing budget to do it and collect your marketplace fees - marketing again. Nothing says I believe in my product like using it for real (IMHO).
- a bold and risky move (?) - most would say fake it till you make it - but I for one tire of this tactic. How about approaching this with honesty and reward the first adopters? "We're brand new but you can be the first to help us prove out this model?".
- your marketplace is a network. Search for an opening that has viral properties. Try to tap into something that has a network effect, go to where your customer is and see how you can target/advertise strategically and respectfully - become a trusted partner to one or more communities (e.g. thinking out loud, eBay sellers maybe?). This could include finding the right partner(s) who have a problem and are willing to give you a shot in an existing network.
On the last point - as an example of the viral thing - I worked on a real estate tool a while back. We found a viral hook - there were for sure properties that needed to be processed and worked through the tool - we email invited the parties involved in the transaction to invite them to work on the property in the secure tool, and we gave them the ability to invite others working the same transaction to the tool, and we focused everything on polishing that workflow and experience.
This way, as soon as one person used the tool they could invite others to use it legitimately to work in the tool and that was the viral aspect.
This points to, replace real estate tool and house with "package" and invite... and can you achieve something viral that spreads itself... like, when someone ships with your tool, it emails the recipient with the link to your site for status tracking and a call to action to make them want to ship using your platform.
This to me is a lot of marketing and product strategy around incentivizing the network effect.
Disclaimer: I never made millions of dollars off a marketplace. But I did help stand up the real estate mechanism I mentioned and that business reliably brought in 5-10 grand a month with no marketing effort and just that one mechanism, and it also helped us find a few key network partners. That's what drives my feedback.
freediddy 2 hours ago | parent
throwaway888666 2 hours ago | parent
This being said, your idea is not new https://www.traveltechnation.com/companies/piggybee
alegd 18 minutes ago | parent
sim04ful 2 hours ago | parent
The problem with products like this is that for search to be useful, you need, well... data. And when your data is crowdsourced, you need, well... a crowd. That was the chicken-and-egg situation I found myself in.
So the way I solved it was by painstakingly clipping and recording ~8500 websites myself.
But the great thing about that arduous process is that it forces you to put yourself in the shoes of your typical user. And really, the only way to make good products is to have a deep level of empathy for that user. In my case, that meant streamlining the data creation process itself, the act of pinning a screenshot or recording, because I had to do it over and over again. Making it easier for myself ended up making it better for everyone else too.
Of course, all that data-seeding effort goes to waste if search engines and potential users cannot discover it. So you have to go all in on SEO, especially sitemaps, and on programmatic socials where possible. This is especially true for a product like mine.
A lot of these marketplaces also have relatively homogenous data, which is actually useful, because it means you can present it through templates and publish pages at scale automatically.
wouldbecouldbe 1 hour ago | parent
deepsun 1 hour ago | parent
austinbaggio 1 hour ago | parent
recursive4 1 hour ago | parent
Unsponsoredio 1 hour ago | parent
Honestly, just be the courier. Pick one route, find the senders manually, and drive the packages yourself.
samiv 1 hour ago | parent
Fake it until you make it baby!
booleandilemma 1 hour ago | parent
il-b 1 hour ago | parent
freeplay 57 minutes ago | parent
You're going to have a problem getting carriers to sign up because they are assuming all of the risk. Unfortunately, "oh you don't understand - I got paid $27 by CarrierPigeon™ to bring this unmarked, brick shaped package into the country" just isn't going to fly with customs/feds.
dpark 33 minutes ago | parent
OP, I hope you are on good terms with Trump, because you’re going to need that pardon.
Freak_NL 7 minutes ago | parent
Most nations actively warn their citizens never to carry packages from someone you don't know, and never to carry packages you didn't pack (or saw opened) yourself even for people you do know. And still people agree to carry sealed packages for someone they had a few nice nights with on holiday before boarding the plane back home. That tends to end in a little room on the same airport with security/police grilling you before sending you on to the judicial system where the tough-on-drugs judge will sentence you to a couple of years of extra holiday. In a cell with rats.
There is no way to clear this legally and ethically.
CodingJeebus 42 minutes ago | parent
tomaspiaggio12 1 hour ago | parent
in two words, two sided networks usually have a "hard part". in the case of uber, the drivers. in your case, i'd probably "do things that don't scale" like brian chesky did with airbnb, start with a super small location (probably where you live) and drive yourself / your cofounders / friends all the packages until people know the product works.
usually, with cold start products, you have to solve it many times in many locations. you can't do it worldwide day one.
pembrook 1 hour ago | parent
Ditch this idea and instead build a Sales Enablement B2B Saas targeted at other YC companies, fuel the pyramid scheme by selling contracts back and forth between your other VC funded B2B Saas company friends and exit before the hype around you dies down.
Bootstrapping a two sided marketplace in 2026 is virtually impossible, especially one as esoteric and low value as what you’ve described.
burnte 1 hour ago | parent
Roadie. https://www.roadie.com/
jrvarela56 59 minutes ago | parent
glerk 55 minutes ago | parent
I'd start with a slow rollout to friends, family, colleagues and even LinkedIn acquittances. You'd be surprised how many people are super eager to be the first to test your apps, even with a generic cold message like "hey, remember me? I built this cool app, wanna try it out if you have a minutes? I'll send you money to cover the fees."
maccard 54 minutes ago | parent
brianbreslin 46 minutes ago | parent
themanmaran 46 minutes ago | parent
It should just be "marketplace". The term implies the existence of a "one sided marketplace". But isn't that just a business? If I have a bunch of product on my shelves and I'm trying to sell it, I don't call that a one sided marketplace?
solumos 37 minutes ago | parent
Restaurant, courier, customer
julianozen 26 minutes ago | parent
It’s easier to narrow the domain of your market as specific as possible so as to maximize transactions and matching early on.
For instance, Uber launched in one city. This is so that all the growth efforts on both sides go to helping the markets meet. Twitch had to win with gamers before it could win in other categories. Pick a narrow domain for your business, perfect that user experience, then, as other have stated, prop up one side of the market yourself (probably the one least likely to churn forever) until the market can support itself organically.
egalano 15 minutes ago | parent
For your idea I’d start narrower. One route or type of sender/package. Pick a high volume popular route and see if you can bootstrap the 2 sides just on that route alone and then expand. Then manually match people for the first 50-100 transactions. It takes some manual work to get that flywheel going
phasetransition 13 minutes ago | parent
Practical examples from a US perspective, where the existing customer has a strong anchor for timely delivery:
1. McMaster-Carr couriers tons of stuff to industrial and commercial facilities. Partner with one of their exist carriers.
2. Local automotive repair shops need parts delivered.
3. Durable medical equipment delivery.
4. Overflow capacity on your local contract FedEx routes.
5. Emergency runs for event or wedding planners.
6. Fresh produce, greens, and fish for restaurants.
7. Airport to hotel lost luggage courier.